To prevent the spread of illnesses, we cannot accept children onto camp who have recently had an illness or infection in case they are still infectious. Please contact us at admin@funtivitydaycamps.co.uk to find out our exclusion periods for any contagious illnesses. If your child requires a prescribed medication whilst at camp please let a member of staff know when registering on the day of camp. You will need to sign a medication consent form to allow us to administer the medicine while your child is at camp.

Unfortunately, camp sessions are non-refundable in the case of absence, and whilst we understand this can be frustrating, there are still operational and staffing costs that must be covered.

We understand that parents can feel a little nervous when sending their child to a multi-activity camp for the first time. That is why you will receive an update email a few days prior to camp explaining what you and your child can expect during their Funtivity day. Our email is filled with information about our routine including snacks and mealtimes, what to wear, what to bring with you, and of course how to find us on the morning.

Our caring staff will make sure that you’re quickly put at ease and your child is settled in smoothly. Funtivity staff are well skilled in supporting each individual child during their first time at camp by making sure they’re familiar with the venue, staff and activity timetable so that they know what to expect during their day.

Further reassurance is provided through the group staff who quickly get to know your child and their individual needs and interests. Each child will be assigned a Keyworker, also known as their Group Co-Ordinator, during their time at camp. Buddy systems are used to pair children with a friend so everyone feels included. ‘Name’ and ‘Get to know you’ circle games are played during the registration period in the base room so children are immediately involved in a group activity. You’ll be amazed at how quickly the children settle in and make new friends.

Our standard arrival and collection times are between 8.30am and 5:00pm. If your child is accessing extended morning sessions arrival time starts from 7.30am, and collection time after 5:00 pm will fall into the extended afternoon sessions.

On arrival at your chosen camp staff will be waiting at reception ready to greet you and register your child.

Staff will be waiting at the reception area of your chosen camp to greet you and register you between 7.30am and 9:00am. We operate a runner system where by the camp leader will collect your child from you at reception and take them and all their belongings down to the base room where they will be able to join in with our 1^st set of activities. If you are dropping your child off after 9:00am, don’t worry, there will be someone from the school lettings company we work alongside waiting at reception, who will help you to find your child’s base room and group for the day.

To keep all our Funtivity children safe we operate a strict pin collection system. You will need the pin that you generated at the time of booking. This will also have been sent to you in a secure email or you will be able to access it by logging back onto your booking information on our website www.funtivitydaycamps.co.uk. Again we operate a runner system. A member of staff who has been with your child during the day will bring your child and all their belongings from their base room back to reception for you. They will be able to give you feedback on your child’s day and answer any questions regarding your child’s day that you may have.

If you are delayed in collecting your child from camp, please give us a call as soon as you become aware that you will be late. The number for your camp can be found on the email that was sent to you the day before camp. If you are unable to collect your child before 5:00pm, they will automatically join our extended PM session (additional cost of £3 will be incurred), if your child is accessing the extended PM session two members of staff will stay with your child until you arrive. For any collection after 6pm a late charge of £10 will apply, with a subsequent £5 per every half an hour thereafter.

You will be amazed at how quickly children settle into camp. We have lots of children who start camp feeling nervous, but by the end of the day they want to return to us for another day. Attending camp can be a great way for you to support your child to settle into new situations, meaning that the next time they start a new school, for example, they are better equipped for this change. Our staff are well trained to support children who are nervous at arrival at camp, and have an array of techniques under their belt that they know are effective in helping your child to settle into camp.

In the unlikely event that your child doesn’t settle at camp on their first day, please let us know. Very often by speaking to our camp directors or the camp staff the same day or following morning, we can resolve any problems related to your child not settling.

1. What should my child wear?

We recommend that your child wears comfortable clothing and closed toe shoes. Please do not dress your child in any clothes that are valuable to you, as your child will be getting involved in a variety of messy activities throughout the day. If your child is wearing open toe or sandal shoes, please make sure they have socks in their bag for inflatable games.

Please make sure your child has with them a  change of clothes in their bag, in case of messy activities or wet activities.

A swimming kit should be brought in every day, as your child will have the option to choose swimming during the day. Please note that the swimming kit may not always be needed. If your child requires armbands to swim safely please provide these with your child’s swimming kit.

In the summer months please provide your child with suncream, and a sunhat as we will offer the children a larger number of outdoor activities to choose from. We ask that you show your child how to do this before they attend camp. Spray on sun lotion is a good option for younger children as the staff can do this for them and the children can then rub in themselves. Staff will remind children at break times to apply sun cream and help younger ones if needed.

Children will need to bring a packed lunch box with them to camp each day. We have a short morning and afternoon snack time, so it is a good idea to pack a few snack options in their lunchboxes that children can eat throughout the day. We find that our Funtivity children can get very hungry from all the fun activities they partake in during our busy day. We recommend bringing a refillable water bottle, there are facilities on site for your child to refill their drink bottle when needed. Please be mindful that we do not have refrigeration facilities for lunchboxes when packing food items for your child’s day.

Please make sure all clothing is named and that your child brings home all items at the end of the day. It’s very difficult for us to locate lost property once children have left camp. We won’t be able to contact you if items aren’t labelled. If you realise your child has misplaced an item please contact the camp straight away and we will do our best to try to locate it, however we cannot be responsible for lost items.

We strongly advise that children do not bring any valuables with them to camp for example, games consoles, ipods, watches, money and mobile phones. We do understand that older children who are travelling to and from camp by themselves may need a mobile phone on them for their journey. However, mobile phones can not be used at camp, and children will need to be aware of keeping these belongings safe. We cannot take any responsibility for any valuables that are lost or stolen at camp.

You will be asked to share information about any conditions or allergies your child has when you book online. Please make sure to update your childs booking information with any changes. On the day of camp please confirm during registration that the information held regarding your child’s condition or allergies is up to date.